My mission has been the same for over a decade. I use proven user-centered design and research techniques to make apps, websites, and software easy to use for people.
User profiles, task analysis, scenarios, user flows, user stories, experience mapping.
UI design, paper prototyping, wireframe prototyping, interactive prototyping, high fidelity wireframes.
Navigation design, labeling, content inventory, taxonomy, metadata, tagging, search design.
Contextual inquiry, user interviews, user surveys, card sort studies, mental models.
Test plan, participant screener, session script, remote testing, in-person moderation, findings analysis, recommendations report.
Heuristic analysis, cognitive walkthrough, issue identification, severity ranking, recommendations report.